Most training on this subject teaches facts about cultures: what this group eats, what that group believes. That approach fails for two reasons. There are too many cultures to learn, and treating a person as a representative of a category is the problem, not the solution.
Cultural safety works the other way round. It asks you to notice your own assumptions and to create conditions where the person can tell you who they are and what they need, including when what they need is unfamiliar to you.
How this module works Read the content straight through. It takes most people around an hour. Then complete the quiz at the end. You need 80% to pass, and your certificate appears on screen immediately. The quiz is open book, there is no time limit, and you can reattempt as many times as you need.
An honest statement about the limits of this module The concept of cultural safety was developed by Māori nurse and academic Irihapeti Ramsden in Aotearoa New Zealand, and was taken up in Australia principally through Aboriginal and Torres Strait Islander health leadership.
This module teaches the general framework and applies it to interpreters, religion, gender, family decision-making and LGBTIQ+ inclusion. It does not attempt to teach First Nations cultural safety in depth. That work should be led and delivered by Aboriginal and Torres Strait Islander people, not written from research by anyone else, and we are not going to pretend otherwise. If your service supports First Nations people, and most do, seek training designed and delivered by First Nations educators, and treat this module as complementary rather than sufficient.