Clients ask funding questions constantly, and they usually ask the person in front of them, which is you, not the care manager. Getting the answer roughly right builds trust. Getting it confidently wrong causes real harm: people decline services they are entitled to, or spend money they did not need to spend.
This module gives you enough to answer the common questions accurately and to recognise the ones you must hand on.
How this module works Read the content straight through. It takes most people around an hour. Then complete the quiz at the end. You need 80% to pass, and your certificate appears on screen immediately. The quiz is open book, there is no time limit, and you can reattempt as many times as you need.
Currency statement, read this one Aged care funding changed substantially on 1 November 2025, when the Aged Care Act 2024 commenced and Support at Home replaced the Home Care Packages Program and the Short-Term Restorative Care Programme. Dollar figures in this module are those published by the Department of Health, Disability and Ageing and were current at that date. Budgets, contribution rates and the lifetime cap are indexed each July. Always confirm current figures on My Aged Care or with your care manager before quoting a number to a client. This module is scheduled for review in October 2026.